A friend of mine is from a different profession- he's a life-coach and therapist and his work involves the mind's functioning. So of course any conversation with him is a fun and learning experience for me!
What was interesting in this conversation were some of his observations, for example, :" If you focus entirely on the outcome, it is almost a certainty that you won't get there" or " You give meaning to the picture in front of you".
Of course, these seem heavy when taken out of context. Of course, I'm sure you've heard something like these statements before. But when a trained expert, having a big bank of experience speaks, even an oft- repeated statement has a joyful deeper meaning.
I guess that's what they mean by "power of the agency"- when the message that is conveyed has a different power because of who is saying it.
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